Privacy Policy

This Privacy Policy explains how Ghostech Team, a trading division of Masaa24 Networks based at Mbalizi Road, Mbeya, Tanzania ("we", "us", "our"), collects, uses, stores and shares personal information when you visit www.masaa24.co.tz or engage our services. By using this website you agree to this Policy.

1. Information we collect

We collect information you give us directly when you fill in our contact form, request a quote, or message us on WhatsApp — including your name, phone number, email address, business name, and the details of your enquiry. We also collect technical information automatically through cookies and similar technologies, including IP address, browser type, operating system, pages visited, time spent on pages and approximate location (city or region).

2. Cookies and tracking

This site uses cookies for essential functionality (remembering your session, securing forms) and for analytics (Google Analytics or a privacy-respecting equivalent). You can disable cookies in your browser settings. Essential cookies cannot be disabled without breaking the site.

3. Google AdSense and third-party advertising

This website participates in Google AdSense, an advertising service provided by Google LLC. Google and its partners use cookies and similar technologies to serve ads based on your prior visits to this website and other sites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites on the internet.

You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of a third-party vendor's use of cookies for personalised advertising by visiting aboutads.info. We do not control the data third-party advertisers collect; please refer to Google's Advertising Policies.

4. How we use your information

• To respond to your enquiries and deliver the services you request.
• To send invoices, contracts and service updates.
• To improve our website, services and customer support.
• To comply with Tanzanian law, including tax, accounting and AML requirements.
• To send occasional marketing emails if you have opted in. You may unsubscribe at any time.

5. Legal basis (GDPR)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on one of the following GDPR lawful bases: (a) your consent, (b) the performance of a contract with you, (c) compliance with a legal obligation, or (d) our legitimate interest in operating a sustainable business, balanced against your rights.

6. Tanzania Data Protection Act, 2022

We comply with the Personal Data Protection Act, 2022 of the United Republic of Tanzania and any regulations issued thereunder by the Personal Data Protection Commission. We collect only the personal data we need, we store it securely on infrastructure with reasonable safeguards, we do not sell your personal data to third parties, and we retain it only for as long as necessary for the purposes set out in this Policy or as required by Tanzanian law.

7. Sharing of information

We do not sell your personal data. We may share it with: payment processors (for example Binance Pay or our bank) to complete transactions; hosting and email providers acting as our data processors; professional advisers such as accountants and lawyers; and competent authorities where required by law.

8. International transfers

Some of the tools we use, including hosting and advertising services, process data outside Tanzania. By using this site you consent to such transfers, subject to appropriate safeguards.

9. Your rights

• Access to the personal data we hold about you.
• Correction of inaccurate data.
• Deletion of your data, subject to legal retention requirements.
• Objection to processing for direct marketing.
• Withdrawal of consent at any time.
• Lodging a complaint with the Tanzanian Personal Data Protection Commission, or with your local supervisory authority if you are in the EEA or UK.

10. Data security

We use HTTPS for all pages, encrypted storage where possible, and access controls. No internet transmission is 100% secure; you provide information at your own risk.

11. Children

This site is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe we have, contact us and we will delete it.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be highlighted at the top of this page.

13. Contact

For any privacy questions, contact us at hello@masaa24.co.tz, by phone on +255 757 878 880, or visit our contact page.